Here's a draft of a Terms and Conditions policy for Reliant Radiance. Remember, this is a general template and should be reviewed and customized by a legal professional to ensure it fully complies with all local, state, and federal laws, especially regarding consumer protection, privacy, and specific plumbing regulations in Denver, Colorado.

Terms and Conditions


Effective Date: July 30, 2025

Welcome to Reliant Radiance! These Terms and Conditions ("Terms") govern your use of our plumbing services and website (https://www.google.com/search?q=reliantradiance.com). By engaging our services or accessing our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services or website.

1. Services Provided

Reliant Radiance, located in Denver, CO, provides a range of plumbing services including, but not limited to, repairs, installations, maintenance, leak detection, pipe replacement, drain cleaning, water heater services, toilet and faucet repair, and commercial and residential plumbing solutions. All services will be performed by licensed and experienced plumbers.

2. Service Appointments and Access

  • Scheduling: Service appointments can be scheduled via phone, our website, or other agreed-upon methods. We will endeavor to accommodate your preferred time and date, but appointments are subject to availability.
  • Access: You agree to provide our technicians with safe and clear access to the property and the specific areas where plumbing services are required. If access is restricted or unsafe, we may be unable to perform the service, and a trip charge may apply.
  • Cancellations/Rescheduling: We request at least 24 hours' notice for any cancellation or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee.
  • Emergency Services: For emergency plumbing services, we will dispatch a technician as quickly as possible. Emergency rates may apply.

3. Pricing, Estimates, and Payment

  • Estimates: We provide estimates for services based on our assessment of the work required. These estimates are our best professional judgment and may be subject to change if unforeseen issues arise or if the scope of work changes. Any significant changes will be communicated to you and approved before proceeding.
  • Pricing: Our pricing is based on the scope of work, materials needed, and labor involved. Specific rates for emergency services, after-hours work, or specialized equipment will be communicated upfront.
  • Payment Terms: Payment is due upon completion of services unless otherwise agreed upon in writing. We accept various forms of payment, which will be specified by our office. For larger projects, a deposit may be required before work commences.
  • Late Payments: Invoices not paid by the due date may be subject to late fees or interest charges as permitted by law. We reserve the right to pursue collection efforts for unpaid balances.
  • Material Costs: Unless otherwise specified, estimates and invoices will include the cost of materials used to complete the service.

4. Warranty and Guarantees

  • Workmanship: Reliant Radiance guarantees its workmanship for a specified period, which will be communicated at the time of service or detailed on your invoice. This warranty covers the labor performed by our technicians.
  • Materials: Manufacturer warranties cover parts and materials installed. We will assist you in facilitating any valid manufacturer warranty claims.
  • Exclusions: Our warranty does not cover damage resulting from misuse, neglect, tampering by unauthorized parties, natural disasters, normal wear and tear, or issues arising from pre-existing conditions not directly related to our work.

5. Limitation of Liability

Reliant Radiance will perform services with reasonable care and skill. However, we are not liable for:

  • Pre-existing conditions, defects, or damage to your plumbing system or property that existed prior to our service.
  • Damage caused by concealed conditions or obstructions not reasonably discoverable prior to the commencement of work (e.g., hidden pipes, wiring, or structural issues).
  • Indirect, incidental, special, or consequential damages arising from our services, to the fullest extent permitted by law.
  • Damage due to acts of God, extreme weather, or other events beyond our reasonable control.

Our total liability for any claim arising out of or in connection with our services shall not exceed the amount paid by you for the specific service from which the claim arose.

6. Customer Responsibilities

  • Information: You agree to provide accurate and complete information regarding your plumbing issues and property conditions.
  • Safety: You are responsible for ensuring a safe working environment for our technicians.
  • Permits: While we can advise, obtaining necessary permits for certain plumbing work is generally the homeowner's or property owner's responsibility unless explicitly agreed otherwise in writing.

7. Intellectual Property

All content on our website (https://www.google.com/search?q=reliantradiance.com), including text, graphics, logos, images, and software, is the property of Reliant Radiance or its content suppliers and protected by intellectual property laws.

8. Privacy Policy

Our collection and use of your personal information are governed by our Privacy Policy, available separately on our website. By using our services, you consent to the data practices described in our Privacy Policy.

9. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.
  • Any disputes arising from these Terms or our services will first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be resolved in the courts of Denver, Colorado.

10. Amendments

Reliant Radiance reserves the right to update or modify these Terms at any time without prior notice. The "Effective Date" at the top of this page will indicate when the latest revisions were made. Your continued use of our services or website after any such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Reliant Radiance [Your Company Address in Denver, CO] [Your Phone Number] [Your Email Address] [Your Website: https://www.google.com/search?q=reliantradiance.com]